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Modo Labs Recognized in Gartner® Market Guide for Workplace Experience Applications

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September 9, 2025 — Boston, MA — Modo Labs, the leading mobile-first experience platform for enterprises and higher education institutions, today announced its recognition in the Gartner Market Guide for Workplace Experience Applications (3 September 2025, ID G00816118).

The Gartner report highlights that: “the workplace experience application market is rapidly evolving with more enterprise-grade competition and new communication, collaboration and scheduling capabilities… AI capabilities, encompassing both generative AI and agentic AI, are becoming an essential component of WEX solutions and are an area of key vendor differentiation.”As organizations seek solutions that integrate multiple functions and work seamlessly with existing systems—such as HR, IT, and visitor management—they aim to reduce app overload, ensure data consistency, and create a smoother employee experience.

Modo stands apart by delivering more than just out-of-the-box features: it provides measurable outcomes that drive engagement, productivity, and real ROI, while unifying and modernizing the employee experience.


Attributes of WEX Providers

According to the research: “the providers that Gartner considers representative of this market have the attributes described below. These vendors have demonstrated functionality in all core capabilities, with expanded functionality in emerging capabilities to support hybrid work.” Those Foundational Capabilities include “Space management, Prebuilt integrations, AI/machine learning and Reporting.” We believe Modo’s inclusion underscores its strength in delivering an enterprise-grade platform that not only meets these criteria but adds differentiators like mobile-first design, AI already in production, and proven ROI across enterprise and higher education.


Where Modo Stands Out

  • Proven ROI: Clients consistently report cost savings, improved space utilization, and productivity gains with direct bottom-line impact.
  • Cross-Sector Strength: Unlike niche providers, Modo delivers across both enterprise workplaces and higher education campuses.
  • Mobile-First DNA: Purpose-built as a mobile-first platform for intuitive, on-the-go access.
  • AI in Action: AI-driven personalization, automation, and recommendations already live in production.
  • Deep Integrations & Consolidation: 235+ prebuilt integrations unify systems and workflows into a seamless app, aligning with Gartner’s call for integrated, all-in-one WEX solutions.


“As organizations face pressure to prove ROI on their workplace technology investments, Modo delivers more than a platform—it delivers outcomes,” noted Sean Kae, CEO, Modo Labs. “To us, our inclusion in Gartner’s Market Guide validates our leadership in the WEX space, but it’s our ability to unite experiences, empower users through mobile, and drive measurable impact that sets us apart.”

Modo’s experience platform integrates seamlessly with leading enterprise systems, offering a single, personalized app that connects people to the spaces, services, and colleagues they need. From workplace planning and space optimization to student engagement and retention, Modo helps organizations unlock more value from every interaction.


Market Recommendations
Gartner advises that: “start by closely examining the WEX features your current technology vendors already offer. Go through your existing platforms — like your collaboration tools, HR systems and IWMSs — and make a checklist of all the WEX capabilities you’re already paying for.” To avoid fragmentation, focus on integrated, all-in-one vendors. Finally, pilot AI-driven capabilities such as space optimization, automated reservations, or personalized recommendations, and measure ROI through clear KPIs like utilization and employee satisfaction.

Modo’s platform directly supports these priorities by consolidating experiences into one mobile-first app, embedding AI that’s already in production, and delivering measurable outcomes across both enterprise (financial services, healthcare, tech, government, consumer goods etc.) and higher education.

Gartner, Market Guide for Workplace Experience Applications, 3 September 2025

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About Modo Labs
Modo Labs is the leading mobile-first experience platform for enterprises and higher education institutions. Trusted by global brands and top universities, Modo unifies workplace and campus experiences through a single, personalized app. With AI-powered personalization and automation built in, Modo drives engagement, productivity, and measurable ROI. Learn more at www.modolabs.com.munity they require to be successful in their day-to-day lives. Visit modolabs.com to learn more and request a custom demo.